Transform insights into more sales and greater brand awareness

Capture authentic homeowner feedback through a proven survey program, with a single customer experience management solution.

Features designed to help your team
go from reactive to proactive

Social Media

Manage your company’s reputation and visibility across social media platforms. Full integration with social media accounts ensures positive feedback with online communities.

Online Review

Build your brand online, generate ratings and reviews across products and processes, and receive insights helping you prioritize key opportunities and vulnerabilities.

Web Monitoring

Protect and enhance your brand by monitoring and receiving alerts every time a review is made and allow your team to respond in real-time.


Measure each factor impacting your company’s reputation using an in-depth, multi-model survey strategy. Easily gather key insights on customer experience to help you improve your business.

Modern Technology
& Security

Utilize responsive technology for optimized web and mobile experiences, and enterprise-level data encryption to protect privacy. AvidCX is fast, scalable, and reliable.


Integrate and syndicate with top business systems across your organization through effortless, automated data sharing. Give your team the efficiency and marketing muscle it needs.

4 Signs It’s Time To Switch How You Measure Customer Satisfaction

Don’t let your current customer satisfaction survey solution hold you back. Read this guide on understanding if your current platform is up to par.

Building industry professionals trust AvidCX.

See AvidCX In Action

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